Apart from having more system resources, a reason why you may get your own server and use it instead of a shared website hosting plan is that you can install and run a wide selection of software. With a shared account, you'll be able to use programs, which do not need root access and are not set up server-side, so if you need specific software for your Internet sites, you can't do the installation on a shared web server. This is not the case with a hosting server of your own where you'll be able to install whatever you want. The downside is that you may not have much experience and dealing with your own hosting server is more challenging that managing a shared Internet hosting account where the service provider handles the majority of things. That's why we offer one more service for our server packages called Installation & Troubleshooting and you can reap the benefits of it any time that you experience any issues with the management of your server.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server plans which we offer and you can add it either during the signup or at any time later using your billing CP. It features an hour of custom work on your server, so our admins will be able to help you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed if it doesn't work correctly, so you'll not have to waste time to discover what is wrong as they can assist you in a very quick and skilled way. Because this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes a shorter period, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is helpful when you cannot do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated web hosting plans and if you add it, our expert admins shall be able to assist you with anything on your machine. This includes installing any third-party software which you may want to use on the server and troubleshooting any script that performs inadequately or doesn't run at all. Our upgrade provides 1 hour of work and in the event that a certain task isn't very time-consuming, we will add the remaining time to your account. You shall be able to check out how many minutes are left within your billing Control Panel and use them anytime you require support again. The Installation & Troubleshooting upgrade can be purchased at any moment, so if you need something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you need assistance afterwards, you can add it from the server billing area. Half an hour of custom work are supplied with our Managed Services pack as well, but in case you need more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the very best feasible way.